Policies

• Discounts: We offer a military discount of 10% off of our regular nightly rate, year round. Alaskan residents receive 10 - 15% off of our winter rates (Oct 10 - April 19), Sun- Thurs. Receive 10% off a 1 night stay with code ALASKANS10 and 15% off of 2 or more nights with code ALASKANS15. Not valid over Thanksgiving, Christmas, Valentines or Spring Break. For both discounts you must show your ID at check in. Discounts cannot be combined. You must use the discount code when making your reservation online or request it when making your reservation over the phone.   If your balance is already paid and/or you wait to request the discount until after you've checked in, we will not refund you.

• All Baycrest Lodge guest homes & homes we manage DO NOT allow pets. We are happy to recommend boarding options in town for your furry friends. If we see that there was a pet, you will be charged a minimum of $200.

• Check-in time is from 4:00 p.m. to 6:00 p.m. Advance arrangements must be made for guests expecting to arrive outside of these hours.

• Check-out time is 11:00 AM sharp. Due to coordinating with housekeeping, we can't accommodate late checkouts.

• Quiet hours are from 9pm - 9am. You are more than welcome to use the outdoor amenities (hot tub, fire pit, etc.) past quiet hours but please keep voices low and music off.

• No smoking indoors of any kind. This includes vaping & marijuana. If you smoke outside, you must stay at least 25 ft. away from all buildings and clean up your cigarette butts and any other trash.

• Extra Person Fee: You will be charged $25/night for each additional person over the max. This MUST BE APPROVED prior to check in. Please note that children who are over the age of 12 months count towards maximum occupancy. NO EXTRA PEOPLE ARE ALLOWED IN FIREWEED OR ALDER.

  • Max capacity for Lupine, Canyon Cottage (max of 4 adults), Coal Bay Cottage & Misty Ridge = 6 people

  • Aspen 2 , Birch 2 & Stream Hill Suites = 4 people

  • Alder, Fireweed, Little Lupine, Aspen 1, Birch 1, Augustine, Well House & Shorebird = 2 people

• For the safety of our guests and our property, we have surveillance cameras monitoring all of our driveways & parking pads.

• Hot tub policy: The hot tubs are for paying guests only for their reserved unit's hot tub. We do not allow non paying guests. Showering is required prior to entering hot tub. Children must be supervised by parents or responsible adult. Use hot tub at your own risk. We will be by DAILY to clean the hot tub. After each use, please replace hot tub cover and bungee/tie downs. You will be charged to replace the lid if it gets carried away in the wind or it's left open all night. If we have to drain and refill the hot tub due to abuse and/or excessive dirtiness, you will be charged $350.

• Large parties, excessive noise, messes resulting in excess clean up and other disturbances are prohibited. Guests who violate this policy will be asked to leave immediately and will be prohibited from staying here in the future. No refunds will be given. Any damage to our facility, including linens, towels and excess clean up will result in damage charges added to your stay.

• We are not able to accommodate weddings – no exceptions.

• If the room key is misplaced or taken, you will be charged $10.

• A note on our cancellation policies: We are a very small, family owned “boutique” lodge with only 10 guest homes, meaning we are exclusive, have a unique alaskan architectural concept and provide many high end amenities. In order to continue to provide the quality service that Baycrest Lodge is known for, we need to be certain that every guest intends to follow through with their reservation. When you make a reservation, you are actually blocking dates in our system that will no longer be available to other potential guests. Therefore, when you make a reservation, you are accepting our strict cancellation policies as detailed below...