Policies

• Discounts: We offer a Locals Appreciation Discount, which is deeply discounted rates Sunday-Thursday, in the off-season. Plus, we'll pay the cleaning fee for all of our standard units! (Canyon Cottage & Lupine excluded). Discounted rates not applicable over Thanksgiving, Christmas, Valentine's Day, or Spring Break. We also offer a Military discount of 10% off of our regular nightly rate, year round. For the military discount you must show your ID at check in. Discounts cannot be combined. For the military discount, you must choose the "military" rate when making your reservation online or request it when making your reservation over the phone.   If your balance is already paid and/or you wait to request the discount until after you've checked in, we will not be able to refund you.

• Breakfast Vouchers. We're excited to announce that we've partnered with BB's Bakery & BB's Express to offer Breakfast Vouchers to our guests, year-round! Starting October 20, 2024, each paying guest will receive one voucher per night of their stay. Vouchers are only available on the specified date, subject to the hours of operation of BB's. Vouchers are available to reservations booked at the regular nightly rate, not discounted reservations. BB's Bakery is open Fri - Tues, 7 am - 2 pm, year-round & BB's Express is open daily from 6:30 am - 4 pm, year -round. As always, we look forward to serving our amazing guests and continuing to enhance our guests experience when staying at Baycrest Lodge!

• Most Baycrest Lodge guest homes & homes we manage DO NOT allow pets. The pet friendly exceptions are Spruce, Canyon & Otter's Den. Pets are welcome for $75/day non-refundable pet fee, up to $300 maximum. Any stay exceeding this will not be charged additionally. For all other units we are happy to recommend boarding options in town for your furry friends. If we see that there was a pet in a non-pet friendly unit, you will be charged a minimum of $300.

• Check-in time is from 4:00 p.m. to 6:00 p.m. Advance arrangements must be made for guests expecting to arrive outside of these hours.

• Check-out time is 10:00 AM sharp. Due to coordinating with housekeeping, we can't accommodate late checkouts.

• Quiet hours are from 9pm - 9am. You are more than welcome to use the outdoor amenities (hot tub, fire pit, etc.) past quiet hours but please keep voices low and music off.

• No smoking indoors of any kind. This includes vaping & marijuana. If you smoke outside, you must stay at least 25 ft. away from all buildings and clean up your cigarette butts and any other trash.

• Extra Person Fee: You will be charged $75/night for each additional person over the max. This MUST BE APPROVED prior to check in. Please note that children who are over the age of 12 months count towards maximum occupancy. NO EXTRA PEOPLE ARE ALLOWED IN FIREWEED OR ALDER.

  • Max capacity for Lupine, Canyon Cottage (max of 4 adults, 2 children), Coal Bay Cottage, Misty Ridge & Bayview Oasis = 6 people

  • Aspen 2 & Birch 2 = 4 people

  • Alder, Fireweed, Little Lupine, Aspen 1, Birch 1, Augustine, Spruce, Shorebird, Otter's Den & Little Bayview Oasis = 2 people

• For the safety of our guests and our property, we have surveillance cameras monitoring all of our driveways & parking pads.

• Hot tub policy: The hot tubs are for paying guests only for their reserved unit's hot tub. We do not allow non paying guests. Showering is required prior to entering hot tub. Children must be supervised by parents or responsible adult. Use hot tub at your own risk. We will be by DAILY to clean the hot tub. After each use, please replace hot tub cover and bungee/tie downs. You will be charged to replace the lid if it gets carried away in the wind or it's left open all night. If we have to drain and refill the hot tub due to abuse and/or excessive dirtiness, you will be charged $350.

• Large parties, excessive noise, messes resulting in excess clean up and other disturbances are prohibited. Guests who violate this policy will be asked to leave immediately and will be prohibited from staying here in the future. No refunds will be given. Any damage to our facility, including linens, towels and excess clean up will result in damage charges added to your stay.

• Weddings: We are not able to accomodate weddings at this time. To keep it fair for everyone, we aren't making any exceptions to that rule. 

• If the room key is misplaced or taken, you will be charged $10.

• A note on our cancellation policies: We are a very small, family owned “boutique” lodge with a small number of guest homes, meaning we are exclusive, have a unique alaskan architectural concept and provide many high end amenities. In order to continue to provide the quality service that Baycrest Lodge is known for, we need to be certain that every guest intends to follow through with their reservation. When you make a reservation, you are actually blocking dates in our system that will no longer be available to other potential guests. Therefore, when you make a reservation, you are accepting our strict cancellation policies as detailed below...