Frequently Asked Questions

 

Do you allow pets?

We have a strict no pets policy for most of our guest homes with the exception of Spruce, Canyon Cottage and our managed home Otter's Den. If we see that there was a pet in any other units, you will be charged a minimum of $200. Pets in our 3 pet friendly guests homes must be approved ahead of time. There will be a non-refundable fee  of $75 per pet, with a max of 2 pets allowed. 

Are laundry services available?

All of our guest homes have their own washer/dryer except for Augustine, Fireweed, Alder and Spruce. If you're staying in one of those units, we can arrange to do a load of laundry for you.

Do you keep the hot tubs running?

Yes! The hot tubs run year-round and they will be hot when you arrive. For most of our guest homes' hot tubs, we control the water temperature remotely so please call us if you need to adjust it.

Can I add more people to my reservation than the max amount listed?

Generally, no. However, we are willing to make exceptions on a case-by-case basis for our larger units. If we approve an extra person, you will be charged an added $75/person for each night of your stay. Any children over the age of 12 months count towards the max occupancy.
In order to be mindful of other guests, we kindly request that families with babies do not reserve the Fireweed and Alder units.
Please call (907) 299-7412 or email us (reservations@baycrestlodge.com) with inquiries about extra people.

What clothes should I pack?

No matter the time of year, we recommend packing layers. The weather in Homer can change quickly so it's best to be prepared for warm and cold temperatures. Here are some items we suggest bringing:

• Wool socks
• Pants
• Long sleeve and short sleeve t-shirts
• A fleece jacket or flannel shirt
• A puffy jacket
• A windbreaker or lightweight rain jacket
• A warm hat or beanie
• Sunglasses
• Rubber boots
• Gloves

What is your cancellation policy?

For Fireweed, Alder, Augustine, Aspen, Birch, Little Lupine, Spruce & Shorebird Cottage:

• We require a 50% deposit at the time of booking. You'll automatically be charged the remaining balance on the morning of your arrival.
• If you cancel over 45 days before your reservation, you will be refunded minus a 10% processing fee.
• If you cancel 15-45 days before your reservation, you will not be refunded the 50% deposit.
• If you cancel less than 15 days before your reservation or fail to show up, you will be charged the full amount without any refunds.

For Lupine, Canyon Cottage, Coal Bay Cottage, Misty Ridge, Bayview Oasis & Group Reservations (2 or more guest homes):

• We require a non-refundable 50% deposit at the time of booking. You'll automatically be charged the remaining balance 30 days prior to check in.
• If you cancel less than 60 days before check in, you will be charged the full amount.

Click here to read an in-depth explanation of our policies.

How do I check in?

For all Baycrest Lodge guest homes, you check in at our office. If you are staying in Coal Bay Cottage, Misty Ridge, Bayview Oasis, Otter's Den or Shorebird Cottage,  you will receive check-in instructions via email or text on the morning of your arrival. You may also call us to clarify or ask questions about checking in at (907) 299-7412. If we are going to be out of the office for check in, we will contact you to give you check-in instructions.

When do you close for the season?

We don’t! We stay open year-round!

Why do you charge a cleaning fee for some guest homes?

First and foremost, we charge a cleaning fee because we highly value our staff. The fee allows us to pay them a liveable wage for their excellent work.
We also spend more time cleaning the units than what you might think; washing ALL bedding and blankets, cleaning hot tubs, vacuuming, mopping, sanitizing etc. takes time. In comparison to your average hotel or vacation rental, we probably spend 3X longer on cleaning a unit. It is very costly for us to provide the amenities we provide for our valued guests!

Do you have a minimum night requirement?

Our larger guest homes have minimum stay requirements. Lupine House, Coal Bay Cottage, Misty Ridge & Bayview Oasis have a 3 night minimum in summer and a 2 night minimum in the off season unless there are less nights available. In that case we would book fewer nights. Canyon Cottage & Otter's Den have a 2 night minimum in the summer, 1 night in the off season.

Why do some units have different booking options?

Aspen & Birch can be booked as either 2 bed, 2 bath or 1 bed, 1 bath. If you book the latter, the 2nd bedroom/bathroom would be locked. You would still be the only guest in the home. When booking online, choose your preferred option for Aspen or Birch.

Little Lupine & Little Bayview Oasis is simply the downstairs floor of the Lupine or Bayview homes. If you book "Little" option, we will lock the upstairs floor of the home. No other guests would be in the house. Little Lupine & Little Bayview Oasis are only available in the off season.

Do the guest homes have beach access?

Baycrest Lodge's main property sits on a bluff about 550 ft. above the ocean. Although you have unobstructed views of the water, beach access is restricted by the height of the bluff. You can easily get to the beach by driving into town (about a 10-15 minute drive). For a more adventurous trip to the beach, you can hike the Diamond Creek Trail (the trailhead is a 5 minute drive from our property). Additionally, two of our off-site guest homes, Coal Bay Cottage and Shorebird Cottage, sit much closer to sea level and have beach access nearby.

What happens if I get sick and need to cancel my trip?

We highly recommend adding the "Trip Protection" option when you make your reservation. This can be done online at check out or over the phone with us. Trip Protection allows guests to receive a full refund if they cancel within 14 days of their arrival due to illness (including Covid-19). Learn more about Trip Protection here. A second option is to compare 3rd party travel insurance rates here.

If you choose to opt out of Trip Protection, we will refund you minus a 10% processing fee if we are able to rebook the unit.

Can I have my wedding at Baycrest Lodge?

We are not able to accomodate weddings at this time. To keep it fair for everyone, we aren't making any exceptions to that rule.