Frequently Asked Questions

 

Do you allow pets?

We have a strict no pets policy for all of our guest homes.

Are laundry services available?

Yes. All of our guest homes have their own washer/dryer except for Augustine, Fireweed, and Alder. If you're staying in those units, we can arrange for housekeeping to do your laundry for you.

Do you keep the hot tubs running?

Yes! The hot tubs run year-round and they will be hot when you arrive. For most of our guest homes' hot tubs, we control the water temperature remotely so please call us if you need to adjust it.

Can I add more people to my reservation than the max amount listed?

Generally, no. However, we are willing to make exceptions on a case-by-case basis for our larger units. If we approve an extra person, you will be charged an added $25/person for each night of your stay. Any children over the age of 1 count towards the max occupancy.
In order to be mindful of other guests, we kindly request that families with babies do not reserve the Fireweed and Alder units if possible.
Please call (907) 299-7412 or email (reservations@baycrestlodge.com) with inquiries about extra people.

What clothes should I pack?

No matter the time of year, we recommend packing layers. The weather in Homer can change quickly so it's best to be prepared for warm and cold temperatures. Here are some items we suggest bringing:

  • Wool socks
  • Pants
  • Long sleeve and short sleeve t-shirts
  • A fleece jacket or flannel shirt
  • A puffy jacket
  • A windbreaker or lightweight rain jacket
  • A warm hat or beanie
  • Sunglasses
  • Rubber boots
  • Gloves

What is your cancellation policy?

We require a 50% deposit at the time of booking. You will be charged the remaining balance on the morning of check in. Our cancellation policy is strict so please be mindful of that when making a reservation with us.

  • If you cancel over 45 days before your reservation, you will be refunded minus a 10% processing fee.
  • If you cancel 15-45 days before your reservation, you will not be refunded the 50% deposit.
  • If you cancel less than 15 days before your reservation or fail to show up, you will be charged the full amount without any refunds.

Please note the 50% deposit is non-refundable for Lupine, Canyon Cottage, Coal Bay Cottage and Crane's nest. Click here to read an in-depth explanation of our policies.

How do I check in?

You will receive check-in instructions via email or text on the morning of your arrival. You may also call us to clarify or ask questions about checking in at (907) 299-7412.

When do you close for the season?

We don’t! We stay open year-round.

Why do you charge a cleaning fee?

First and foremost, we charge a cleaning fee because we highly value our staff. The fee allows us to pay them a liveable wage for their excellent work.
We also spend more time cleaning the units than what you might think; washing ALL bedding and blankets, cleaning hot tubs, vacuuming, mopping, sanitizing etc. takes time. In comparison to your average hotel, we probably spend 3X longer on cleaning a unit.

Do you offer discounts?

We offer a 10% military discount only. You must book directly through us & show valid ID at check in. The military discount is not able to be added on top of other discounted rates.

Do you have a minimum night requirement?

Only our larger guest homes have minimum stay requirements. Lupine House, Coal Bay Cottage & Cranes Nest have a 3 night minimum in summer and a 2 night minimum in the off season unless there are less nights available. In that case we would book fewer nights. Canyon Cottage has a 2 night min year round.

Why do some units have different booking options?

Aspen & Birch can be booked as either 2 bed, 2 bath or 1 bed, 1 bath. If you book the latter, the 2nd bedroom/bathroom would be locked. You would still be the only guest in the home. When booking online, choose your preferred option for Aspen or Birch.

Little Lupine is simply the downstairs floor of the Lupine home. If you book Little Lupine, we will lock the upstairs floor of the home. No other guests would be in the house. Little Lupine is only available in the off season.